配送信息
How our product reach you?
- After we receive your paid order in www.vlive-international.com / operationerste@gmail.com, your order will be processed in 24 hours on business day.
- Your order will be possessed for packing
– Order before 3pm: packing on the same working day
– Order after 3pm: packing on the next working day - Prepare for delivery
– West Malaysia: 1-3 business days
– East Malaysia: 3-5 business days
– International delivery: 5-20 business days
1) Domestic Order
- Free delivery by using City-link. (for purchases of MYR 3,000 and above)
2) International Order
- DHL International & FedEx
** Shipping and handling charges will be displayed on the summary page during checkout.
Shipping methods
Erste Venture offers several shipping methods to meet your need:
1) CITY-LINK EXPRESS (M) SDN BHD
Track & trace: www.citylinkexpress.com
Shipping Refunds
If you paid for defective items or wrong items shipped, please contact us at operationerste@gmail.com
Please note that returns are accepted within 7 days from shipped date for domestic orders