How our product reach you?

  1. After we receive your paid order in /, your order will be processed in 24 hours on business day.
  2. Your order will be possessed for packing
       – Order before 3pm: packing on the same working day
       – Order after 3pm: packing on the next working day
  3. Prepare for delivery
       – West Malaysia: 1-3 business days
       – East Malaysia: 3-5 business days
       – International delivery: 5-20 business days
1) Domestic Order
  • Free delivery by using City-link. (for purchases of MYR 3,000 and above)
2) International Order
  • DHL International & FedEx
    ** Shipping and handling charges will be displayed on the summary page during checkout.


Shipping methods

Erste Venture offers several shipping methods to meet your need:

Track & trace:


Shipping Refunds

If you paid for defective items or wrong items shipped, please contact us at  

Please note that returns are accepted within 7 days from shipped date for domestic orders

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